Home ยป Privacy Policy

Privacy Policy

Updated 6 February 2022.

1.1. Type of business: freelancer offering marketing and web design services.

1.2. Freelancer/business owner: Risma Viljoen.

1.3. “I”, “me” and “my” refers to Risma Viljoen. “You” and “your” refers to any user who accesses or browses the website, or makes use of services or products offered on the website.

1.4. My business is operated from the Republic of South Africa. Your personal information shall be governed in accordance with the privacy laws of South Africa and the Protection of Personal Information Act (POPIA).

1.5. Website: www.rismaviljoen.com, including any subdirectories and/or subdomains.

1.6. Risma Viljoen assumes the responsibility of Information Officer. Any questions or concerns about the collection, storing, processing or sharing of your personal information can be directed to me via email info@rismaviljoen.com or via the contact form on this website.

1.7. In the event that technology may fail, resulting in the primary email account (info@rismaviljoen.com) or website being down, you may contact me via the following backup email: rvwebclients@gmail.com.

2.1. This website collects and stores personally identifiable information (PII) as well as anonymous information. Your name, email address, contact number, IP address and geographical location are examples of the type of information that may be collected.

2.2. Information is collected when:

2.2(a) You submit a contact form on the website โ€“ your information is used to respond to your enquiry.

2.2(b) You subscribe to my newsletter โ€“ your information is used to add to my mailing list and send communications.

2.2(c) You buy services or products advertised on the website – your information is collected for billing purposes and to render the services to you.

2.2(d) You browse the website โ€“ please refer to the Cookie Policy for more information.

2.2(e) This website uses Google Analytics to analyse website traffic. To provide website visitors more choice on how data is collected by Google Analytics, Google has developed an opt-out browser add-on, which is available by visiting this link: Google Analytics Opt-out Browser Add-on.

3.1. You may request the removal of your stored personal information at any time by contacting me via info@rismaviljoen.com. Upon your request I will erase your stored personal information, except where I am legally obliged or entitled to retain such information.

3.2. You may unsubscribe from the newsletter at any time by using the opt-out/unsubscribe link. When you unsubscribe you will no longer receive communications, however your personal information may still be stored on the mailing list with an unsubscribe date and time stamp. If you would like your information to be permanently removed from the mailing list please contact me via info@rismaviljoen.com.

4.1. I will not sell your personal information.

4.2. I will not share your personal information with third parties, except:

4.2(a) where I have partnered with third parties to deliver products/services or where I make use of third party service providers to perform a service on my behalf;

4.2(b) in order to comply with any applicable law, legal processes or for any criminal investigations where I am required to do so.

4.3. You may contact me via info@rismaviljoen.com for details of third party suppliers who have access to your personal information as a result of performing services on my behalf. Your personal information collected, stored or processed by third party suppliers are governed by their own Privacy Policies.

4.4. Examples of services or technology platforms provided by third party suppliers:

4.4(a) IT services such as website hosting, security and backup solutions;

4.4(b) Marketing and communication technology, such as distribution of newsletters, surveys and mobile messaging using third party platforms;

4.4(c) Invoicing and billing services and technology;

4.4(d) Electronic payment processing, such as credit or debit card, EFT, mobile or subscription payments;

4.4(e) Couriers delivering physical goods;

4.4(f) Website analytics and cookie consent – these third party providers do not have access to your personal information (such as name, email or telephone number) but may collect and store your IP address as part of the services rendered.

5.1. I may transmit personal or anonymous information outside of the country in which it was collected. Such information may be stored on servers located in foreign countries or processed in a foreign country.

5.2 By accessing the site or submitting personal information on the site, you consent to the transfer, storage and processing of personal or anonymous information in a foreign country where protection of personal information laws may be less stringent than in your country.

5.3. I make use of third party service providers and/or technology platforms located in South Africa, the United States, Ireland and Denmark, where cross-border transfer of your data may take place.

6.1. All reasonable measures are taken to maintain the safety and security of your personal information. However it is not possible to guarantee that your personal information is completely safe from cyber security risks or unauthorised access. You share your personal information at your own risk.

6.2. I will promptly notify you if I become aware of any unauthorised access, use or disclosure of your personal information.

6.3. To ensure secure payment, when completing a payment transaction on this site you will be re-directed to PayFast, a PCI-DSS Level 1 compliant payment processor based in South Africa.

7.1 You have the right to make a complaint to the South African Data Regulator at any time. I would however appreciate the opportunity to resolve any complaints as your first point of call. Complaints can be directed via email to info@rismaviljoen.com.

View PAIA manual or get the request form.

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